Customs Data Management - Behance case study
Improvement of the global trade management web application for US customs and trade data is a very challenging yet exciting process.
In this project, User Experience was a priority as it had a direct impact on the product’s market competitiveness. Unlike other research services, that Client was supposed to take a truly user-centric approach with a ground-breaking neural-network-based search system in order to empower customs professionals to save time as well as reduce error and risk of US Customs penalties.
Another goal was to properly design information architecture. The Client’s database included a high-volume and complex bunch of information (e.g. tariffs, documents, rulings, articles, contact details) - its relations needed to be detected, organised and mapped out in an effective manner.
Check out how we dealt with it and what our product design process looked like: Behance case study.
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