Optimizing Quality, Cost, and Speed

To provide the best experience for customers, SASR needed to implement an improved onboarding experience that was both fast and cost-effective, while maintaining high standards of qualification. This process change would take alignment from the entire SASR software, operations, legal, HR, and finance teams while respecting the fact that these teams have other full-time duties to the organization. Here’s how we helped improve the process while getting organizational buy-in.

Read more at https://www.vaporware.net/work/optimizing-quality-cost-speed?ref=dribbble