Senior Service Designer

Motive builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust KeepTruckin’s integrated platform to power their operations, prevent accidents and reduce costs.  

We are looking to bring on our first Service Designer to join our growing and dynamic design organization. The role will be responsible for leveraging a combination of qualitative and quantitative research methodologies, strong analytical skills, deft stakeholder management, deep systems thinking, great storytelling ability, and a keen design sensibility. You will envision, plan, and create the foundational principles and blueprints that ensure a holistic and consistent customer experience for a complex technology platform spanning across multiple industry verticals and market segments. Projects can range from understanding and improving existing experiences, designing new experiences and service models, to northstar vision-type initiatives.

At Motive, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. Motive is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.