You can read the blog here:
https://www.freshworks.com/collaboration-software/collaboration-tools-for-support-teams-blog/
Team: Freshconnect
Illustrator: Swetha Kanithi
You can read the blog here:
https://freshdesk.com/customer-support/customer-support-agent-wellness-blog/
Team: Freshdesk
Illustrator: @Siddharth Kandoth
In this illustration, we have used the framework of a spacecraft as a metaphor for ITIL Framework. It was designed for a blog titled 'How ITIL framework Enhances IT Services.'
You can read the blog here:
https://freshservice.com/itil/ho...
Our design approach focused more on how to craft the optimal experience for an user, not just from a product design perspective, but also from a user-360 perspective which includes end-to-end user journey – from discovering the product, ...
