8 Shots
April 30, 2020
You can now build complex flows in Freshchat using a simple bot builder. Engaging with customers made easy with Freshchat's new custom bot. Try it now: https://www.freshworks.com/live-chat-software/freddy-custom-bots/ Team: Freshchat ...
April 29, 2020
We’re excited to announce the launch of Freshsuccess, Intelligent Customer Success software that helps prevent churn, increase account expansion, and strengthen customer relationships. Freshsuccess enables Customer Success professionals ...
November 26, 2019
Go the extra mile and deliver stellar support experiences in person. Field Service Management enables your helpdesk and field teams to coordinate with each other better, solve problems in person, and deliver stellar support no matter w...
October 25, 2019
We're super excited to launch the all-new Knowledge Base in Freshdesk. It is packed with a bunch of improvements that will make content creation and content management a breeze. Read more: https://support.freshdesk.com/support/discussio...
October 18, 2019
Today, the marketplace has grown to over 900+ apps spread across Freshworks products—Freshdesk, Freshservice, Freshsales, Freshchat and Freshcaller The rapid growth has brought some challenges. It has become hard for our customers to dis...
October 16, 2019
We're super excited to launch Timeline view and Gantt chart in Freshservice! You can now get a visual overview of all the projects in your organisation. Timeline view allows project portfolio managers to get an overview of all the proj...
September 20, 2019
With the Freshdesk help widget, businesses can surface answers to common questions from their users within their website. The help widget also comes with a form, so users can ask questions or contribute meaningful ideas. Read more T...
August 01, 2019
Introducing Freshrelease, Freshwork's brand new project management software your teams will love 🎊 Goto Freshrelease Team: Freshrelease Illustrator: Anandh