Vitor Heinzen

Welcoming during user onboarding

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This is some user onboarding tips for customer support agents. By this steps, the software introduces the main features and where to find them.

When the agent is asked to tag the conversation subjects, it impacts directly on management reports, that's why it's primary that he or she is informed of it before starting work for the first time.

Tools Used:
• SketchApp
• Custom Material Design Kit for Web Apps
• Keynote

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