Partners in Design — A Guide to Client Empathy

Designers know how to use empathy to uncover the behaviors and needs of a product’s user—an important part of the process. But what about the people working together to create that product?

UX designer Jay Oldaker shares the lessons he’s learned from using empathetic methods and techniques from his design process in his client relationships.

https://www.toptal.com/designers/design-leads/client-empathy?x=d