KirriDesk - Customer Service Management System - Conversation
KirriDesk conversations with customer feature allows agents to view and manage interactions including messages, live chats, share knowledge base and other engagements from various channels in a single place. Moreover, this feature generally enables easy tracking and updating of customer tickets, allowing agents to categorize, prioritize, and escalate issues as needed. So, this will create seamless communication and facilitate efficient resolution of customer issues.
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