Project overview

A mobile app that allows diabetics to have better control over their diabetes to help track, build healthy habits and manage their medications with ease. Helm aims to keep healthy habits organized and food and fitness plans built by medical professionals. My intention is to offer a self-care wellness app tracker that will bridge the gap between diabetics and tech.

This case study was an independent capstone project in my Dribble Product Design curriculum in January 2023.

Problem

In my research, my users have difficulty keeping up with scheduled medication intake, fitness is irregular, food choices are difficult day to day to manage and interpreting results to adjust daily habits and logging and reporting have proven to be challenging.

Solution

While there are many apps that offer blood glucose monitoring, reminders, and tracking reports, I wanted to build a complete health planner where the user can monitor results, send progress reports to so your loved ones are less at risk not missing a pill, set with reminders along with in app medical team approved food plans and fitness routines based on their personal data results. Also features a symptom tracker and medication ordering capability sent directly to their pharmacist! All in one smart AI companion tracker.

My role

• Project Manager

• User Research

• UX Strategy

• UI Branding

• Usability Testing

User research

To further explore and gain insight into diabetics I reached out to a few people

who've been living with Diabetes. My observations included the discovery of user needs, frustrations, motivations, and daily routines and challenges.

I was able to narrow my scope down to two primary user groups: New Diabetics,  and Diabetics living with Types 1 and 2.

In-person user interviews and observations were conducted to identify usage trends of Glucose Monitors and Meter devices and health-management applications, priorities from the user’s perspective, knowledge gaps, frustrations, and current diabetes management applications.

After gathering all the information from my interviews, I was able to draw out these key insights.

9/10 say they prefer to receive food recipes and fitness routines to help them stay engaged with food preparations and options.

8/10 feel they can manage pill taking on their own but having a back up alert set up would help them from derailing.

7/10 say they would like to see a summary on what they could do to improve symptoms based on their personal data.

Market research

Diabetics can expect to live active, independent and vital lives if they make a lifelong commitment to careful diabetes management. Combining education, fitness, diet, weight management, medication, stress and blood pressure. Diabetics can learn ways to improve their physical health.

Personas

Meet Ben, Connor, and Logan. Based on my user research, I created personas with quotes pulled from conversations directly from family and friends living with diabetes.

User flows

Building a reminder app allowed me to understand where an intervention would be most effective to understand how to gather information and display data.

Wireframes

Working with lo-fidelity wireframes allowed me to test my concepts quickly and further iterate and validate my user needs.

Visual design

Mood board and Style guide.