About this Service
Users are dropping off inside your product, and you can’t see why.
A focused expert review of your product experience: where users get stuck, where they quit, and what to fix first, delivered as a prioritized report. Scope and price are fixed, and turnaround is fast.
What’s involved:
Heuristic review against usability standards
Metrics & analytics analysis
User & stakeholder interviews
Issue prioritization by impact
A fix roadmap
Our audits are led by NN/g-certified UX expertise and the same eye that’s earned UX Design Award nominations and a Red Dot Award. It’s the same audit that opens our biggest redesigns: the problems it surfaces are the ones that later turn into measurable gains.
Most audits turn into the redesign that follows, and we’re set up to take it all the way. See a sample audit on our site.
