About this Service
A comprehensive UX and CX audit to evaluate and improve your website’s user experience, usability, and customer journey. I will identify pain points, inconsistencies, and friction areas that impact conversions and engagement.
What’s Included?
✅ Heuristic Evaluation – Using the Norman Nielsen Group's usability principles to assess UI consistency and functionality.
✅ User Behavior Analysis – Identifying navigation issues, content clarity, and interaction roadblocks.
✅ Conversion Rate Insights – Auditing key pages like checkout, cart, and product pages for better sales performance.
✅ Actionable Recommendations – A structured report prioritizing fixes based on usability severity and business impact.
Why Choose This Audit?
🔹 Cost-Effective & Quick – Faster than full-scale user testing, providing valuable insights early.
🔹 Data-Driven Approach – Backed by proven UX methodologies and industry best practices.
🔹 Practical Suggestions – Practical improvements aligned with your business goals.
My audit process is ideal for businesses looking to enhance user experience, fix website errors, and improve customer satisfaction. 🚀
