About this Service
UX research that answers a specific question about your users — not a generic report nobody reads. Design decisions made without research are guesses with a nice font. I find out who your users actually are, what they're trying to do, and where your product gets in their way.
What you get: a UX research report in Figma or Notion; user personas grounded in real behaviour, not demographics; user journey maps for each key segment; user flow diagrams for core tasks; usability testing findings with recorded sessions; competitor and market analysis; prioritised recommendations tied to each finding. Methods include interviews, surveys, moderated and unmoderated usability testing, card sorting and heuristic evaluation. 10 years across mobile, AI, SaaS and EdTech.