About this Service
Find the Friction. Fix What's Costing You Users, Conversions, and Growth.
Your product might work, but hesitation, confusion, and drop-off quietly drain trust, conversions, and growth, usually without you seeing the cause.
That's where this audit comes in. I uncover the friction and missed opportunities holding you back, then turn them into clear, prioritized fixes, real gains in usability, retention, and conversion, not just a report.
✅ What You'll Get
Heuristic Evaluation - your interface reviewed against proven usability principles for clarity and interaction logic
User Journey Analysis - key flows mapped to pinpoint exactly where users hesitate or drop off
Accessibility Check - an assessment against WCAG standards to improve inclusivity
Competitive Benchmarking - how top competitors solve the same problems, and where you can win
Metrics-Backed Insights - findings supported by real user data (Google Analytics or Hotjar, if available)
Prioritized Recommendations Report - quick wins and long-term improvements, with visual examples and impact scores
✅ Perfect For
Scaling products losing users to hidden friction
Outdated platforms due for a UX refresh
Founders wanting evidence before a costly rebuild
Teams preparing for a redesign or growth phase
Products with traffic that isn't converting
✅ Tools I Use
Figma or Miro - for annotated, visual design audits
Google Analytics or Hotjar - to ground findings in real user behavior
Zoom or Google Meet - for clear, collaborative findings sessions
✅ How It Works
1. Kickoff Call (30 min) - We align on your goals, audience, and any known pain points before the audit begins.
2. Audit & Analysis (5–7 days) - Your platform is reviewed hands-on, flow by flow, against UX best practices and real user data.
3. Findings Session - We walk through the results together, discuss insights, and clarify any questions.
4. Final Report Delivery - You receive a concise, actionable report with prioritized recommendations, in PDF and Figma for easy sharing.
5. Follow-Up Support (Optional) - A check-in to guide implementation or address new insights as you roll out changes.
✅ Why Choose Me
Certified UX Designer with a user-first, evidence-based approach
NDA-friendly, fast, and results-driven, with insights tied to real business outcomes
Head of Design at Crevio Agency, focused on audits that lead to real change, not just reports
📩 Ready to uncover what's holding your product back? Message me now, or click Hire Now to begin.
