Senior Product Designer for Media

Looped is building the future of live virtual entertainment.

We believe in empowering public figures and their teams to host high-quality, engaging, brandable and monetizable live experiences. By joining the Looped team, you're giving back to creators who have seen much of their live performance revenue dry up due to the pandemic.

Join the team at a unique moment. Our userbase has been growing quickly over the last few months, opening the doors to countless opportunities for high impact projects. Over 750 top creators run events through Looped, including Lin-Manuel Miranda, Meghan Trainor, Khalid, BTS, Charlie Puth, AJ McLean, Joel McHale, Maren Morris, Ken Jeong, Bob Saget, and many more. You'll be forever part of the core team that shapes the culture and vision of the company.

The Role

We are a small team, so we focus on delivering unparalleled experiences to our big name clients. Looped has been a remote-first company since 2018, with employees primarily in NYC, Los Angeles and the SF Bay area. Learn more about Looped at loopedlive.com.

We obsess over moving quickly, while not missing the details. We're currently at the top of the market in virtual events, and we don't intend to lose our footing as the best of the best. We are fiercely competitive, agile perfectionists, and trustworthy collaborators. And our customers are celebrities, so expect to speak with them often.

As a Product Designer, you will be responsible for helping us improve the customer experience across our website, app, and marketing campaigns. You’ll mix data, design, and customer knowledge to drive our funnel conversion results and help people experience Looped.

Key Responsibilities

Collaborate with engineering and marketing to define broad requirements and goals.
Be thoughtful in refining, analyzing and improving the online and in-app customer experience.
Wireframe, build prototypes, conduct user testing, and refine ideas to seek various interaction challenges.
Partner with marketing peers in support of key goals to identify hypotheses for testing, success metrics, determine best ways to test digitally, and drive experimentation setup/production.
Bring analytical rigor to your work to ensure we evaluate experiment data to find meaningful results, iterate as needed and provide recommendations on decision and course of action.
Track findings over time to identify insights and patterns that provide increased knowledge about our customers behaviors and what will and will not work.

Backgrounds we prefer

Proven track record (4+ years’ experience) in user experience design working across multiple platforms (mobile and web) on products that have shipped.
Expertise in producing relevant deliverables including an online portfolio that demonstrates an advocacy for the user, and highlights detailed site maps, user/task/page flows, user journeys, paths to purchase, wireframes, and prototypes.
Education (formal or otherwise) in design, UX, HCI, marketing, cognitive psychology, or related field.

What you bring

You bring exceptional strength in consumer facing experiences, with focus on mobile first.
You have proficiency of design tools.
You know how to use experimentation to find the path to results and desired outcomes.
You can advocate for user-centered design.
You’re knowledgeable on the latest technologies, industry trends, and design patterns.
You’re able to communicate concepts, results, and directions with clarity.
You continuously document and share knowledge with the team by helping create structure for our research.
You embrace and thrive in a high-paced, changing, startup culture.
You’re comfortable working with a diverse, cross functional team.