Lead Product Designer
About TaskRabbit
At TaskRabbit, we want to make your neighborhood a little more familiar. Whether it’s a handyman (or woman!), a housecleaner, moving help or delivery person, we’re imagining a world where everyone will have a go-to team to make everyday life easier.
As a pioneer of the sharing economy, TaskRabbit was founded on the premise of neighbors helping neighbors. Since then, our network has grown to six countries and 45+ cities, yet our core mission of creating a better everyday life for everyday people has remained the same.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
We are a group of mission-minded people. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it.
About the Job
We're looking for a Lead Product Designer to use critical thinking, empathy, and strong prototyping skills to design flows and experiences that drive outcomes for the people who book tasks in our marketplace.
The world has changed. The value of trust between individuals and communities has never been more important. Join us in creating value between Clients and Taskers, regardless of race, gender, age, upbringing, or status.
This position reports to the Design Manager for Marketplace and works closely with product designers, researchers, product managers, engineers, data analysts, and stakeholders to craft technically feasible designs that drive business goals, support user needs, and add delight.
Join us in creating a better everyday life for everyday people.
** Along with your resume, please submit a link to your online portfolio **
Responsibilities:
- Understand and advocate for everyday Clients on our Marketplace
- Drive impactful and memorable outcomes through regularly shipping your work
- Use storytelling to influence and persuade your audience
- Mentor your peers to become better designers
- Set the bar for design craft, best practices in Figma, interaction design, and handoff
- Define proxy metrics to identify successful prototypes before implementation
- Communicate and collaborate to establish timelines for projects, get regular feedback on designs, and move projects forward to completion
- Contribute quality patterns and documentation to our Design System, Meadow
- Uphold our design team values
- Share early, share often
Qualifications:
- 7+ years of experience in a product design role (UX and visual design)
- Expert-level knowledge and efficiency designing products in Figma
- A portfolio showcasing great looking consumer-facing web & mobile applications that have shipped and that were impactful for the company
- Impeccable interaction design skills (Framer, Principle, etc)
- Demonstrated ability to optimize for pragmatism and delight, based on intended outcome
- Robust facilitation skills and ability to lead cross-functional design activities
- Broad understanding of contributing to and leveraging a design system
- Able to conduct qualitative and quantitative research to make informed data-driven user-centric design decisions
- Strong communication skills; the ability to clearly explain your design thinking and process to anyone in the company
- Strong attention to detail
Bonus Skills
- Knowledge of front end markup: HTML/CSS/JavaScript
- Multi-sided marketplace experience
- International, accessibility, partnerships design experience
You’ll love working here because:
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Values.
- Care Deeply. We take time to be present and partner with our team and communities.
- Level Up. We navigate through ambiguity and go the extra mile.
- Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
- Lead The Future Together. We value entrepreneurship and inspire by action.
- The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up more than half of our team and leadership, and we strive to recruit and retain employees from all over the world.
- The perks. TaskRabbit offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, learning and development opportunities, career development trainings, monthly TaskRabbit product stipends, IKEA discounts, free lunch, weekly meditations, charity events, and a dog-friendly office.
Company Overview:
TaskRabbit is a task management network that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. Acquired by IKEA Group - the world’s largest furniture retailer - in 2017, TaskRabbit operates in the United States, the United Kingdom and Canada and is expanding its global reach rapidly.
As a pioneer of the sharing economy, TaskRabbit was founded in 2008 on the premise of neighbors helping neighbors. Since then, our network has grown to three countries, 45 cities and over 140,000+ Taskers, yet our core mission has remained the same. We want to make everyday life easier for everyday people. And by doing that, we can make your neighborhood a little more familiar.
In 2017, TaskRabbit launched TaskRabbit for Good (TR4G), which connects neighbors to build sustainable and compassionate communities. TaskRabbit for Good was created to make it easier for neighbors to give back locally and make a positive impact in communities around the world. TaskRabbit donates a portion of its service fee from all TR4G initiatives to best-in-class local non-profit organizations tackling social and environmental challenges.
TaskRabbit’s headquarters is located in the heart of San Francisco, with two other offices in Austin, and London.
Equal Opportunity Employer
TaskRabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. TaskRabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
TaskRabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
