Head of UX & Product Design - Remote
*EventMobi is an all-remote company and this is a fully remote position. You will need to be able to work in PST<>EST time zones. Salary range $132-$154k $CND. The best coworkers to work with and a positive work culture to thrive in.
** Help share this job with your network and grab the Referral Fee of $5000 (first candidate submission, offered after probation period is completed in $CND)
WHY JOIN EVENTMOBI AS OUR FIRST HEAD OF PRODUCT DESIGN?
Events and conferences are the cornerstone of our social and professional interaction - where ideas and connections are formed, while education and sales accelerate. Virtual or in-person, corporate events and trade conferences are one of the most impactful channels for employee engagement, customer acquisition and retention and where communities become alive.
This is a great opportunity for a fearless design leader that is excited to bring their experience to shape our design team’s culture and process. A place where you have creative freedom to influence change for a better user experience. A company where everyone appreciates and understands the impact of great design. An opportunity to mentor and build a team that is hungry for innovation and growth. A dream job where your hard work will have an immediate meaningful impact for those you work with, and those you build the product for.
EventMobi is building on its fourteen years of industry and technology experience to innovate one of the most powerful and engaging event platforms for event organizers, speakers, sponsors and attendees. We are an award-winning boot-strapped tech company with a solid financial, technical and operational foundation; with a culture rooted in Honesty, Collaboration, Growth Mindset, Empathy and Expertise.
With the post pandemic surge in online communities and virtual events, and recent comeback of in-person conferences, we believe it is now time to elevate EventMobi into a true modern all-in-one platform. A solution that simplifies the entire event management life cycle from planning and marketing, to managing data and execution of the event for all their in-person and virtual events in one place. Imagine a seamless and personalized experience for the audience where the event experience and networking doesn’t end when everyone flies back home. An experience where content and sponsorship by speakers and exhibitors drives engagement and retention year round.
We would love for you to join us and leave your mark.
ABOUT YOU
We're looking for a seasoned UX and Design leader who is as eager to build and refine wireframes/mockups as they are to mentor colleagues and establish design standards. This is a hands-on role, where you’ll work with a strong product and engineering team while leading 2 experienced designers. You prefer working on comprehensive product suites with multi-user profiles than simple consumer apps. You approach design with a strong user-centric mindset but can easily balance that against business needs and timeline. You get satisfaction in your work when you have built a system and team that consistently delivers high quality, visually beautiful and easy to use products that users rave about.
WHAT YOUR WORK WILL FOCUS ON
DESIGN LEADERSHIP: Vision + Strategy + Mentorship
** What you will own with the help of your team
You will act as the executive stakeholder representing UX and Product Design to the EventMobi management team.
You and your team will collaborate cross functionally to define EventMobi’s product vision but you will own the UX/UI/design vision of existing and future products.
Partner with key stakeholders to understand and establish key product objectives as well as lead a comprehensive design strategy across all product initiatives.
Assess the competitive landscape and keep up with latest app/web design trends and best practices; in order to create a best-in-class benchmark and internal design strategy.
Drive the hiring, training and mentorship of the design team, and continue to raise the bar of talent.
Foster a respectful and collaborative team culture that is growth-minded.
Engage with the design community and share your experience working at EventMobi.
IDEATION: Research + User Interviews + Mockups
** What you will assist and guide your team in achieving
Work internally with all stakeholders from leadership, sales, support, marketing and product management to fully understand existing customer requirements and pain points.
Understand the greater digital ecosystem in which our customers operate and consider a holistic user journey.
Participate in customer interviews and connect with industry experts to backup the voice of the customer with qualitative and quantitative data.
Facilitate ideation & intake sessions to ensure ideal states versus MVPs are clearly articulated from a UX Design standpoint, ultimately helping to define the product design roadmaps.
Development of lightweight processes and design standards to ensure consistency as we expand our product lines.
Clearly build and communicate user journeys with static or interactive prototypes.
Engage in executive stakeholder reviews at the program and project level to ensure the design direction is aligned with the customer, and business goals.
EXECUTION: Build + Iterate + Improve
** Guide your team as they diligently attend to every intricate detail to transform product ideas into reality.
Transform product ideas into clearly defined project plans, deliverables and timelines.
Oversee the progress and quality of the UX design team's output by reviewing recommendations & designs and providing constructive feedback for continuous improvement.
Drive for consistently delivering high quality wireframes and designs.
Ensure ongoing conversation, presentation and user feedback is built into the design life cycle.
Continue to improve UX/UI for existing products in use by customers via continuous feedback cycle.
WHAT YOU WILL BRING TO THE TEAM
10+ years of experience in a Product/Service Design / UX / UI or related role, with 3+ years in a management/mentorship role.
A portfolio of case studies, ideally mobile and web-based SaaS products with both user front-end and admin back-end. We would love for you to highlight the user experience along with the resulting business outcome.
Proven experience with rapid, iterative design and development processes.
Experience developing a UX strategy that supports business goals and aligns with customer goals.
Track record of building and mentoring high performing teams.
Experience in both greenfield projects as well as maintaining or refactoring existing products.
REMOTE WORKSPACE REQUIREMENTS:
You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is vital for doing your best work!
You have a reliable ethernet connection of at least 30Mbps upload speed with a wired connection or reliable WiFi at home.
ABOUT EVENTMOBI
We're focused on building the most comprehensive & extensible event management platform to help planners create incredible event experiences online or in-person. We believe that events bring people together to enable change. This has never been more clear in the time of COVID-19. We've already changed how 30,000+ events in 70+ countries use technology at their events. Since the launch of our Virtual Platform, hundreds of organizations have taken their events online with EventMobi. We are seeing astonishing growth opportunities for virtual events and online conferences, and are looking forward to influencing hundreds of thousands of future events.
EventMobi is a remote-first company with a distributed global workforce. We do have local offices in Toronto, Manila and Berlin but everyone is equal and communicates the same way regardless if you work from home or from the office. We are improving our working culture to be more asynchronous, with better documentation, goal setting and collaborative technologies for remote work. Being accountable for our work, along with effective planning and communication to deliver results is a critical aspect of our success as a remote-first company. We offer flexible work hours in local time zones and encourage healthy work life balance.
If you are interested in seeing EventMobi in action, check out some of the videos below:
“The Nature of Events” - a fun video showcasing the EventMobi Team
Top brands and organizations from around the world have used EventMobi’s event app technology to create incredible event experiences - hear directly from our customers.
EventMobi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
