Senior Product Designer
About Florence
At Florence, we are revolutionizing healthcare. We are a multi-specialty telehealth platform committed to upgrading the experience of receiving and providing healthcare in hospitals, health systems, and beyond. With our products and services available across all 50 states and Washington, D.C., we aim to make happiness and health easy to achieve for everyone.
We are product-focused engineers, designers, and product people from places like Amazon, Palantir, Butterfly, Flatiron Health, Resy, BCG, and Moat; and have a clinical team that hails from Harvard, UPenn, and Yale. We’re also patients and providers ourselves, and care deeply about making their lives better. Over half of our team have started companies in the past, with six successful exits between us. We are funded by leading VCs with deep experience in enterprise software and healthcare.
Florence raised $20 million in seed funding backed by Thrive Capital, GV (Google Ventures), and Salesforce Ventures with participation from Vast Ventures, BoxGroup, and Atento Capital to scale up its clinical capacity management software.
In 2023, Florence acquired Zipnosis, an asynchronous-first virtual care solution that creates efficiency for clinicians while making quality care more accessible and affordable for patients.
Role Overview
We're on the hunt for a dynamic Senior Product Designer to join our dedicated platform team. In this role, you’ll be working alongside our engineering, product, and clinical team to design and develop our mobile web application for patients in the emergency room. You will shape the backbone of our platform from its architectural development and refinement to creating user-friendly patterns for guidance and communication.
Your responsibilities
Craft intuitive design systems and patterns, spearheading platform innovation and excellence.
Collaborate with Product Managers and Engineers to discover new feature opportunities and reach consensus on the optimal user experience.
Foster clear communication and collaboration with our team and stakeholders, ensuring alignment throughout the duration of projects.
Lead sizable projects or multiple initiatives concurrently, gaining trust and credibility through your expertise.
Deliver robust UX designs that simplify complex logic through flows, journey maps, wireframes, and prototypes, as well as high-quality visual designs that enhance our platform's aesthetic.
Leverage customer research and stakeholder input to develop a comprehensive understanding of our users' needs and challenges, applying these insights to design innovative and efficient experiences.
Motivate, inspire, and influence your peers and team through excellent communication, empathy, and delivery.
Show initiative by seeking out data, insights, or solutions that may be inhibiting progress for you or your team.
Your qualifications
At least 5+ years in a UX, Interaction, or Product Design role, with a proven track record in mobile app and web design.
Experience leading design in collaboration with cross-functional peers in Product, Engineering, and Research.
Proficiency in Figma.
A comprehensive approach to design, spanning from high-level strategy to the delivery of production-ready assets.
Ability to think systemically, simplifying complex problems or ideas into scalable, user-friendly solutions.
Self-motivated and solution-focused, comfortable identifying and scoping opportunities independently.
An excellent team player who thrives in a collaborative environment, actively participating in team reviews, discussions, feedback sharing, and more.
Excited to learn a lot about how patients, nurses, providers, and others live, work, and shape the future of the healthcare system.
How to Apply
Please email your resume and portfolio to careers@florenceos.com with the subject line 'Senior Product Designer.' Be sure to share your resume and portfolio. We look forward to reviewing your application!
This is a hybrid role in NYC, requiring 2-3 days of in-office work each week at our Manhattan location. We offer flexibility within this framework to balance the benefits of remote work with the collaboration of an in-person setting.
We're committed to fostering a diverse and inclusive workforce. If you're passionate about this role but don't meet 100% of the qualifications listed above, we still encourage you to apply.
Annual base salary range for this role performed in New York is $80,000-$160,000. Total compensation will also include equity + benefits (including medical, dental, vision).
