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Job Details

Junior Product Designer

About us 

Trainline is an innovative, tech business with a mission to bring together the world’s rail, coach and other travel services into one simple experience. We aim to make travel easier and more accessible, encouraging people to make more environmentally sustainable travel choices. We’re hugely proud to be the world’s leading independent rail and coach travel platform and rank among the highest-rated travel and ticketing apps globally. Today, we offer our customers travel to thousands of destinations in and across 45 countries in Europe and beyond. 

Our culture is central to our success. We’re driven to sustain our phenomenal growth from recent years, and this means we’re always working closely and collaboratively to turn our ideas into reality. It’s this sense of pace, innovating and improving pretty much everything we do, that makes Trainline so exciting and unique - we truly believe our work has a genuine impact and will change travel for the better. 

Empowering people to make greener travel choices is central to our focus in 2021 and beyond. And it’s the unique blend of innovation, creativity, technology and customer-first experiences we’ve developed that are the core principles to our world class Design team. Led by Will Barker, our new Design Director (previously leading UX teams at IDEO & Samsung), the team are laser focused on building the world’s #1 rail platform benefiting our communities and our world by reducing congestion and our collective carbon footprint - we believe our work has a genuine impact and will change travel for the better. 

Purpose 

Our design team is bolstering! We’re designing the future of travel and we need 3x enthusiastic, empathetic puzzlers to come along for the ride. 🚆 

You are just starting out in your design career – perhaps you’re a graduate 🎓 , a hobbyist 🕹 or have had a little world experience already 🏢. You’re bursting at the seams with creativity and ideas; you look through the eyes of users and know how to translate that to designs; you get that design is not just how it looks but how it works; you can talk to all key parts of a design process even if you haven’t lived them; and you can articulate the difference between app and web – knowing what works best on each. This is a truly career-defining role for designers looking for an opportunity to disrupt and define the way we travel, whilst inspiring millions of people worldwide to make more sustainable travel choices. Sounds like you? Then read on! 

We turn the fiendishly complex into simple and successful experiences, with award-winning 🏆 designs like SplitSave, Price Prediction and Crowd Alerts. We are the glue between everybody at Trainline. We help lead strategy, drive discovery and execute delivery like a champ. We’re a small and friendly group of thinkers who are all humble with low egos, but with a decisive keenness to push ourselves to the right thing and the best thing for our users. 

The Role 

💚 Embedded in a cross-functional team with Product, Research, Data, Eng and more. 

🎨 Influence the end-to-end process, from research to final UI, getting hands-on where you need to. 

📣 Wear our design principles on your sleeve and apply them throughout. 

🔄 Work with and contribute to our world class design system, Depot. 

📽 Playback your explorations with clear narratives, woven together with data. 

🚀 Ship your designs. Consistently. 

🤗 You’ll get support to rocket your personal development alongside the role. 

3️⃣ 3 is the magic number. We’ve got 3 different roles, all looking at exciting areas of the product. 

You’ll dive into qual & quant data and find the best opportunities across our product suite, collaborating in workshops to riff on the best solutions and scenarios. You’ll craft exquisite UX designs and get user feedback to prove they work. And you’ll work alongside developers to push our critical features and moments to the next level, including SplitSave, Checkout and our Top of Funnel pages. 

Experience 

  • Grads or <2y exp. What you can do and who you are matters most, so come show us what you’ve got. 
  • You know your platforms. Whether it’s citing the Apple HIG or LukeW’s Filling in the Blanks. 
  • You’re a problem-solver comfortable with complexity and can also find elegant solutions through mock-ups and prototypes. 
  • Figma/Sketch is your weapon of choice, or maybe even a touch of code. 

We appreciate you might not have a wealth of portfolio work, but we do want to see examples of what you can design – even if just concepts of apps/sites, or reworking a famous product. 

We also want to hear from all waves of life – all genders, races and preferences welcome, come say hello! 🏳️‍🌈