UXD - UX Desserts

Do super visible contact details help to acquire more currency?

  • Save

Trust is the most important currency eCommerce stores have.

I think it’s common knowledge that new visitors are more likely to purchase when they trust your brand, and existing customers are more likely to recommend you and make repeat purchases when they trust you too.

We recently talked with a Douglas.de representative and she stated that the importance and benefits of having a dedicated contact area on an eCommerce site remains a bit of a mystery. So we came up with this concept :D

Find out more about the benefits of having a dedicated “Contact Us” area and pages: https://uxdesserts.com/trust-is-the-most-important-currency-ecommerce-stores-have-do-super-visible-contact-details-help-to-acquire-more-currency/

keyboard shortcuts: L or F like