Quote - John Cleese

Many of us dread confrontation, or certainly, go to extreme lengths to avoid it.

Here are the 10 Ways to Make a Confrontation Work for You

1. Decide exactly what you want.
2. Don't assume confrontation.
3. Choose your time wisely.
4. Stick to the undeniable facts.
5. Tell them exactly what you want.
6. Communicate yours why.
7. Be attentive.
8. Use the power of I.
9. Don't stoop to insults.
10. Keep your cool.