James Santilli

Support Feedback Rating Form

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Support Feedback Rating Form form centred dark copy buttons select toggle field rating feedback tick campaignmonitor

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One of the first briefs I received at Campaign Monitor was to polish our Support Feedback Rating Form.

Users receive a link to this page when a support ticket is completed. They can leave a positive, neutral or negative rating and a message.

We mixed the design up with a dark theme, some tasty buttons to select and the IA was kept focused on the task.

Hat-tip to Dave on the copy, and Buzz for a some stellar coding.

Check out the full view and read about the journey this design took on the Campaign Monitor Blog.

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