Andy Reed

Daily UX Writing Challenge: Day 1 - Flight Cancellation

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UX Writing Challenge: Day 1

I tried to be friendly while still getting the important information across to the traveler. One thing to note is that a cancellation message like this would likely be accessed through an email or push notification, so I designed a push too!

Scenario: A traveler is in an airport waiting for the last leg of a flight home when their flight gets abruptly canceled due to bad weather.

Challenge: Write a message from the airline app notifying them of the cancellation and what they need to do next.

Headline: 45 characters max
Body: 100 characters max
Button(s): 25 characters max

Medium | Portfolio

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