Braintree Marko Masnjak

Unified Merchant On-Boarding

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Up until this point, merchants were boarded onto the Braintree platform with unique apps for each region. Additionally, the process to underwrite them was equally inconsistent, complex and varied by region. We discovered this to be inefficient for everyone.

Over the last 2 years, the team has worked extremely hard to introduce the first phase of a single, consistent on-boarding experience for all merchants. The new system features a unified tech stack, data collection method and underwriting process that allows us to roll out new features faster across regions. At this time, we have taken 3 markets live in the new system and are currently working on more...

(Examples shown are for the United States version)

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