Shopify Josh Martin

Shopify Ping Conversation UI V2

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We shipped a huge update to Shopify Ping to improve the conversation UI in a number of different areas:

• Alternating chat bubbles instead of a left-aligned transcript-style to improve readability
• Redesigned Facebook/Instagram/Email inline previews to increase merchant confidence in Kit's marketing recommendations
• Tap-to-reveal meta information for messages to reduce visual noise
• Redesigned composer bar to improve relationship between custom responses and suggested responses
• Surfacing editing functionality, manage-in-Shopify links, and context cards within the conversation (instead of requiring merchant to navigate to another view) for faster access
• Link unfurling for products, draft orders, and discount codes that includes at-a-glace information like inventory and paid status

Learn more about Shopify Ping:
Get Shopify Ping on Apple App Store:

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