this is a direct message concept for email receipt, after user got their email receipt, they can submit a feedback (in this case the wait time) user can also complain via direct message with the business owner/ support team, it's easy and simple!
Don't forget to check the real pixel: https://dribbble.com/shots/3906997-Direct-Message-from-Email-Receipt/attachments/890522
hit "L" if you like it :D
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