Hanno Thomas Budiman

#005 Chat bot Exploration - Predefined answers concept

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#005 Chat bot Exploration - Predefined answers concept framer predefined exploration chat chatbot

I am currently involved in a chatbot project. And I'm doing some kind of testing. One of them is the predefined answers. What if the predefined answers are inline with the text field.

At first, I felt this was a good idea, but after I tried to make the prototype, I realized that the interaction doesn't make sense. Let say if the predefined answers only appear once, it looks just fine.
But if it comes out again and again, I feel a bit uncomfortable to see the text field shrinking and enlarging when the predefined answers come. Kinda overkill.

Any thought for next exploration?

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