Netguru Luke Pachytel

IKEA Online Experience Concept – Stephen the AssistBot

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IKEA Online Experience Concept – Stephen the AssistBot bot e-commerce furniture ikea interior landing product redesign shop chat catalogue item

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Check out our redesign concept of IKEA’s online experience.

Our aim was to build an AssistBot that will be easy to talk to and good at solving the buyers’ problems (i.e. at at finding the right products for them). It’ll know the catalog better than any human assistant, thanks to it’s access to IKEA’s product database, and it’ll know which products are available to be ordered online.

Animated by @Toto Castiglione

See what we’d like to change, carefully explained on our blog.

We're available for new projects! Drop us a line at ux@netguru.co.
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