Care2Share
Care2Share is a mobile service for new mothers in India to give feedback on the quality of care they received at a maternity clinic.
Design research revealed that Indian women tend to view traditional feedback questionnaires as tests where there are right and wrong answers. In order to avoid this and collect more accurate feedback, we designed the questionnaire to be chat-like and friendly. We also illustrated every step of an expectant mother’s journey so that they will know what to expect during their maternity clinic visits.