Net Promoter Score

Answering the question: "How likely is it that you would recommend [x] to a friend or colleague?"

I've been trying to figure out how to make a fairly complex feedback flow work on mobile (more on that later), so I had a little fun making an emoji slider.

Recommended read on NPS: https://hbr.org/2003/12/the-one-number-you-need-to-grow

More by Laura Cunha

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