The service connects all participants 
of the educational process 
and simplifies work with documents

Problem Statement

Teachers in schools need to prepare a huge number of paper reports. The reports are needed to improve the quality of the learning process and to improve the performance of students. The existing scenario is not up to the task

Success story

The service completely eliminates paperwork. It simplifies the work process thanks to prepared templates. All information is stored in a school database. The management can view reports, track performance and improve the process.

Target Audience

Audience – teachers, social pedagogues and school management. They need to work with documentation.

Desktop vs. Mobile?

During user interviews it was found out that users more often uses a phone than a computer. Some teachers don’t have any devices other than a mobile phone. I found out that users use mobile applications – Viber, Google, Facebook and email apps.

Prototyping

After audience research, I built a Service Map and started working on prototypes – from sketches on paper to highly detailed clickable prototypes. I worked on prototypes for key Persona and used them during testing phase.

Testing and Prototype Improvement

Possible problems in the prototypes were identified and hypotheses were formed to be tested.

During testing pgase, users had difficulties with passing scenarios, so the service architecture, the main screen of the application and some functionality were repeatedly changed.As a result of several iterations of testing, we managed to finalize the prototype to the final result.

Visual design

I've worked through several moodboards and tested the most successful options on users, stakeholders and the team using 
A/B testing.

To simplify the work on visual design, I started by selecting the color palette, typography, icons, illustrations. After that I worked out the basic elements - buttons, inputs, checkboxes, etc. All of this I assembled into components and made a UI-kit. This helped me to reduce the time required to draw all the screens of the application.

The work resulted in more than 70 screens being rendered.

You can read the full process in the article on Medium – https://medium.com/design-spot/wise-document-management-system-for-schools-ux-case-study-designspot-school-81c832741e60