IBM Watson Moments

Watson Moments are exceptional AI implementations within IBM products highlighted with Watson branding to emphasize how AI automation helps users make smarter business decisions faster. It’s elevating the moments that matter to an individual. Surfacing timely information that’s relevant to them. Insights that build a deeper meaning. Interactions that grow confidence, and create a better experience. Small made significant. Complex made simple. Noise turned into a singular, reassuring voice. It’s always there. Knowing what’s important, and giving users what they need to make smarter decisions every day.

Types of Moments:

  • Watson insights: Moments that proactively deliver timely predictions, alerts and recommendations critical to a user’s point of view, helping build better understanding and inform intelligent decisions.

  • Watson assists: Moments that are user-initiated, leveraging the full capabilities of Watson Assistant to support the user throughout their interaction, surfacing relevant information in a conversational format.

  • Watson highlights: Moments that allow the user to dig deeper, by quickly filtering and illuminating the information that matters to them from vast quantities of data.

Selected products implemented Watson Moments:

Client: IBM

Agency: AKQA

Role: Associate Design Director

Watson insights

Moments that proactively deliver timely predictions, alerts and recommendations critical to a user’s point of view, helping build better understanding and inform intelligent decisions.

Watson assists

Moments that are user-initiated, leveraging the full capabilities of Watson Assistant to support the user throughout their interaction, surfacing relevant information in a conversational format.

Watson highlights

Moments that allow the user to dig deeper, by quickly filtering and illuminating the information that matters to them from vast quantities of data.

Design system

Guidance on how to design a cohesive experience with Watson Moments.

Posted on Oct 24, 2023
Caroline Hilman
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