Users are picky people. They need to be handled in a way that makes their lives easier whenever they visit any pages on your website. This especially is true on your consultation page.
One way to optimize this page is by making your forms smarter so that they error check the fields as the user fills them out. You should also include tool tips that hint at how certain inputs should be formatted or what they are used for.
To check out the rest of these tips, check out the article at here.