FUCHS
The solution is made up of two apps (mobile app and web app) for a large manufacturer of industrial lubricants.
It's a state-of-the-art system that digitizes the collection of customers' plant setups and related lubrication service processes, delivers advanced analytics, and provides access to information for clients.
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Pain
Each office had a unique method of data storage and processing. The company lacked a unified system that would make it possible to collectively analyze and track data coming in from all company locations;
Their former data entry process lacked efficiency when it came to the pre-sales activities;
The customer lacked a solution for their clients;
There was a strong need for the provision of more mobility to technicians to ensure their efficient work.
Solution
Replace the multiple spreadsheets and legacy tools used by technicians to enter and store data with a mobile solution that could be used on the spot;
Develop a mobile application for technicians;
Build a customer-facing application that would allow access to all the important analytics.
UI/UX Designers: Ksenia Siarohina, Diana Nichyparuk, Anastasia Davidovich