Industrious Voice Assistant
An industry leader in machinery design and digital innovation, our client provides a unique application with voice-enabled technology that listens to human machine operators and assists them accurately and efficiently in completing their tasks.
Key Challenges
· This Legacy application is designed on window-based design pattern.
· Stating or end points are not well-defined. So, user journey is completely
confusing.
· Used verbiage and nomenclatures are too technical. User could not
understand easily what to do.
· Overall existing application is not user-centric and lacking intuitiveness,
progression and simplicity.
The Outcome
We simplified the user journey and information architecture. This effort turned the risks and costs of a negative user experience into opportunities and benefits. The outcome is :
· Customer acquisition increased.
· Conversion rate raised.
· Productivity gain in initial phase
· Cost of promotion, supports and learning reduced.
About us
Evoke Technologies is an innovative information technology services firm offering world-class software solutions. We are a client-centric and relationship-based company with a focus to provide cost effective software development and support solutions. We are SEI-CMMI Level 3 appraised, ISO 27001 and 9001 compliant IT enterprise that focuses on quality and delivering business value. Incorporated in the year 2003, Evoke Technologies has been actively helping global corporations to innovate and transform their businesses utilizing IT. Our global delivery and engagement models allow us to offer affordable long-term software solutions that meet our client’s IT challenges and add business value. We constantly innovate and implement new software methodologies to provide our clients with a superior experience.
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