netflix error 2-5

Did you ever come across the annoying Netflix error page that displays unknown and confusing codes we never know? Well, it’s better to get to know what is Netflix error code NW-2-5, this way, you can prevent them more often.

Netflix error code NW 2-5 is a primary level error usually caused by your device. There might be an issue with your internet connection, or the device cannot reach the server.

Often your network retries several times before it displays the error code of “network connectivity issue” on Netflix. The first thing you need to check in this case is your connection to the internet or your device’s connection status.

Fixing this error may require you to try different methods for the different devices you’re using. For instance, if you’re out and browsing Netflix on your tablet or smartphone, you will try a different method than when you’re home.

Why Does This Error Occur?

Many devices offer the Netflix App for streaming movies or binge-watch series. These include smart TVs, gaming devices like consoles, Xbox, etc. 

When these devices are having a hard time, it is recommended to unplug and replug your wifi device. This method may work, but not if the issue is deeper than this Netflix NW-2-5 error.   

Since your device can not reach the Netflix server itself, it may well be that the internet’s speed is facing some hindrances. That is, something is stopping a smooth connection from being established.

How To Fix The Netflix Code NW-2-5 in 6 Easy Steps

Try the following if you have tried reloading the page and waited for some minutes as suggested on the error.

1. Reboot your streaming device 

Whatever device you’re using, sometimes it may behave strangely. Restarting your device is always a valid option. 

Therefore, try shutting down the laptop and then switching it on again. A reboot might fix many issues, and you won’t face the error code NW-2-5 again. 

2. Restart Wifi Connection/ Try Ethernet

You should also restart the wifi router to check if any leads are not connected properly. Sometimes when the router leads aren’t catching signals at the right speed, you might face a network connection error. 

One suggestion is to use a wired ethernet instead of a router wifi connection for streaming on Netflix (or streaming in general). You can also try changing the room where your wifi device is placed for better signals. 

3. Check Internet Speed 

Another attempt you can make is checking your internet speed in the additional wifi settings. There are ways you can boost the speed of your wifi. 

If you see that signal strength is weak, try replacing the router and keep it in another room. This attempt might make the signals better. 

4. Does Your Network Support Netflix Streaming

Some networks offer connections to a certain range. For instance, in a bank branch or a hotel/restaurant, there is usually a LAN (Local Area Network) connection. In such a case, your network can’t reach Netflix, and you’ll have to change the network you’re using. 

It is also possible that your service provider has switched off the permissions for streaming specifically, there you won’t be able to access Netflix. Thus, it is best to ask the service provider to give details of any such blocking. 

5. DNS Settings Option

Now, this one is not always applicable to any device you’re using. Some mobiles or tablets don’t provide the option of DNS settings. Domain Name Settings are also one way to check the efficiency of the network you’re using. 

– How To Verify On Playstation 4 or Playstation 3: 

• Select “Network Settings” or “Network” in the Settings option. Next, tap on the “Set up Internet connection” tab, on PS3 this option is named “Internet Connection Settings”. 

• Choose whatever connection mode you’re using (Wifi or Ethernet) and tap on “Custom”. 

• Lastly, if you’re connected through Wifi, select “IP Address Setting” and then select your Wifi network. 

• If you’re connected via Ethernet, tap on: 

  • Custom > Automatic > Do Not Specify > Automatic (DNS Settings)

• Lastly, tap on “Do Not Use” for the proxy server setting and test your connection once again. 

– How To Verify On Xbox 360: 

• In the controller of the app, tap on “Guide”. Next, select the following: 

• Settings > System Settings > Network Settings;

• At this point, you will have to find and locate your own network and tap on “Configure Network”. Select “DNS Settings” followed by the “automatic” button; 

• Test your Xbox steam once again, hopefully the error has gone far away!

6. Contact Your Internet Service Provider

Unfortunately, suppose you continue to have a Netflix code NW-2-5 after following all the steps listed below and still don’t have any luck. In that case, the only option left is to contact your internet service provider. There may be a hardware issue with your modem or router; however, it’s more likely that there is an issue with connectivity due to your modem or router being outdated.

Frequently Asked Questions:

How Do I Clear My Cache On Netflix?

To clear a part of the storage, you need to tap on Settings and “Storage,” then “Apps” to open the list of all applications present in your phone. Next, tap on Netflix (or an App whose cache you want to clear). You will view the “clear cache” option right in front.

What is Netflix Reset?

This option is one to be used wisely and only when needed. You will find this option in the “Settings” tab. It deletes all data and files you might have saved somewhere on your Netflix.

Conclusion:

So now you have an in-depth idea of Netflix error code NW-2-5. You can handle this error anytime. Just go through the steps outlined in this article, and you’re good to go!