Hoomade - Food Deliver Mobile App | UX Case study

Hello Good people! 👋

We Musemind, Just published a new UX Case Study in Behance called Hoomade.

Project Overview

Hoomade is a platform connecting approved home cooks with nearby neighbors, looking for wholesome, homemade food via meal delivery services. It is a food delivery app delivering delicious, healthy, hygienic home made food for all. Hoomade partners with home chefs from across cities, who cook tasty, healthy food and deliver these homemade dishes through the app.

The aim was to connect diners with the home cooks and create economic opportunities for women and supply homemade healthy food for everyone who loves.

The Problem

We are a two-sided platform. We depend on our cooks for delivering quality food. But most of these people are not business people. They are either hobbyists or doing it for the first time and don’t necessarily understand the intricacies of handling customers, customer service and so on.

This causes small problems like timely delivery, communication with the customers and the likes.

The Solution

We are working closely with our cooks to improve the service quality that they offer to their customers. We take quality assurance very seriously and conduct a thorough kitchen inspection before on-boarding a merchant/cook. Since we are a small team, this often takes longer than our expectations. As a result, we often end up with a growing waiting list of cooks. This is a high-quality problem to have but nonetheless a problem. We are working hard to speed up our inspection process.

👉 Check out the UX Full Case Study