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💎 We recently updated Shopify Chat with:
• Bigger window (to show more messages!)
• New minimize UI
• Self-service 'order lookup' option
• Phone number/email input before chat (creates/matches customer record in Shopify)
• Increased font sizes and new message backgrounds for better readability
It's been *so* long since we have had the resources to work on Shopify Chat. I'm happy we were able to give it some TLC bit before BFCM. I think our merchants will really benefit from the improvements.
Huge shout out to the one-person, engineering team, Laurie, for making it happen 🙌
Learn more on the Shopify App Store: https://apps.shopify.com/chat
View and respond to messages received from Shopify Chat with Shopify Ping, a free messaging app for iOS, Android, and desktop (https://www.shopify.com/ping).