Our epoch is moving toward human-oriented technology. Although it may sound paradoxical, the lockdown has motivated most of us to innovate, step beyond our own limits, and build closer relationships. Similarly, brands have also set the goal to rethink the customer experience, build closer relationships with customers, and develop more user-centered digital products. Everything is intended to gain customer loyalty and more “human” interactions between brands and people.
In other words, the times of uncertainty have taught us to care about each other. Creating a user-oriented user experience is the way brands can care about their customers. Thus, in this article, we’ll discuss timely and timeless practices of human-centered UX design for mobile apps and websites to inspire companies to build products for humans.
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