Sometimes it is important to request information from the user. Maybe it is a customer satisfaction form or any kind of survey. While getting this data it is very important to make sure that the user has no cognitive load and thus the experience is effortless. And thus architecting the information in such scenarios is crucial. We must make users feel like they are not working and extract more information. And for this, it is significant to talk through the visual cues and less with the words so that this combination will work in such a way that we will get an unbiased response from the user.

Digvijay Phadke
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