Happy to announce that Zendesk for Android's commenting flow got a facelift. We recently launched an updated version on August 28th. I was so excited to get the opportunity to redesign this flow. The response has been astronomical.
We have added some highly requested features including ticket forms, support for 14 languages, as well as creating an overall better experience for how you edit and process tickets.
Big props to our Android developer out in Dublin, IR Alan Cooke who worked very closely with me to get this implemented so rapidly. As well as our Product Manager, keeping us on track Steven Yan.
More high-res screens to be attached soon.
Read about it here and check it out on Google Play, it's live.
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