Product Designer

What is Instantish?

Instantish is an issue tracker that is 10x easier to use, because it integrates very closely with your conversations. It's used at companies like Gumroad, Framer, Glossier, and Microsoft. The current product integrates with Slack, and we're planning to add new video and voice integrations soon.

The role you'll have

As the second design hire, this role has a lot of responsibility. Your job isn't just designing interfaces and marketing materials, but making the teams that use our product better and faster (as it relates to issue tracking).

This role is unique because we're building for relatively new interfaces (chat, video, and voice), so the typical rules of web design don't always apply.

For example, when designing for Slack, you have to consider vertical space, noise, and permanence. It's a whole new kind of challenge.

Your responsibilities will include

Crafting a consistent look and feel across multiple platforms. A current user trying our product on a second platform should generally know what to expect.

Working with engineers to understand the "why" behind product decisions and implement designs.

Driving the product design process.

Interviewing, participating in hiring decisions, and onboarding new team members.

Dogfooding the product. Diligent issue tracking is our not-so-secret advantage when it comes to shipping quickly and consistently.

Talking to customers openly about their issue tracking needs. Many of our early teams love to be a part of the process.

Working with engineering to hone our analytics strategy. Every new feature incorporates analytics, and if the numbers aren't adding up, we scrap it.

Applying

When applying, please include a short note (<5 lines) sharing the following:

• Your past experience designing on a high-growth team.
• Why you think issue tracking is important.

Thanks for your time,

Marissa