Sr. Product Designer

Hero was founded as the world’s most people-focused healthcare company, investing the time and effort required to create truly frictionless solutions to the hardest, most pervasive problems in healthcare. We’re starting with the largest universal yet avoidable cost to the US healthcare system: medication management.

In 2018 we introduced a groundbreaking hardware device that automatically manages, sorts, and dispenses an individual's entire pill regimen, and it transformed how people manage their health. Combined with app-based notifications, and our direct-to-door prescription fulfillment service, Hero has driven medication adherence to levels never before achieved in healthcare.

Hero is seeking a brilliant Senior Product Designer with a track record of designing effective user experiences that bridge hardware and software, and a passion for delivering products that improve people’s lives. This role is responsible for key elements of the Hero product ecosystem, spanning digital (App/Web) and hardware (in-home device). This mandate includes complete ownership of all moments, interactions, and touch points across the user journey and latitude to drive design decisions that continually improve them. Success in this role requires a refined understanding of effective user experience design, an ability to derive pointed user insights from research, authority to convert those insights into design, and a second-nature intuition for reaching solutions that best serve users. You will be joining Hero at an exciting inflection point for the company with rapidly expanding business lines across B2C and Enterprise and a significant new product in development, which you will be instrumental in designing.

We are a lean and mean team with a high bar for excellence. We hire A-players to hire A-players. Join us in bringing transformative healthcare products to market that save lives and improve the livelihoods of millions.