Reseller Operations Demand Analyst

Job Summary:

At Apple, we don’t just craft products, we build the kind of wonder that’s revolutionised entire industries. It’s the diversity of our people and their ideas that encourage the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

In this role, you'll get to work closely with our customers and internal teams to drive sell thru, using expert data analytics and relationship management. You will be responsible for driving growth and top-line revenue while obsessing over the customer experience.

Constant changes in technology, market pressures, and customer needs means that our Reseller Operations organization has an open mind, and a genuine curiosity around where things are going. You'll need to match this curiosity, and challenge your own thinking around market possibilities to drive improvements.

If you are an excellent teammate, and like working in a fast-moving dynamic environment, we'd love to hear from you. Let’s do our best work together.

Key Qualifications:

•Extraordinary data analytical skills, including the ability to model, interpret and present data in a way to zero in on what is most impactful

•Strong data manipulation skills including spreadsheet and database application knowledge

•A high level of accuracy and attention to detail, along with the ability to plan work and meet deadlines

•A propensity to unlock the potential of every relationship, through getting to know people, soliciting input and feedback from a wide variety of people

•Appetite to push yourself, and others, in our quest for quality.

Description:

In this job, you'll work with the supply planning team and customers to maximise opportunities for sell-through.

Drive a management system which ensures continued improvement in service levels from forecast, demand signals, demand planning and delivery execution perspectives.

Actively identify material gaps in the order book vs. forecast, and you'll drive appropriate action to resolve these gaps.

Use expert analytical skills to report on customer performance and in turn, help us to deliver an even better customer experience.

Education:

Ideally, you will have 3 years + experience in a data analyst or planning role. Meaningful experience may include Contact Centre Planning, Project Planning, Resource Planning, Sales & Ops Planning.

Bachelors degree level in any of the following disciplines - Business, Economics, Computer Science, Supply Chain, Maths or Engineering