Digital Design Director

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. Join us in driving the continuous success of Infobip by creating brand that we all love.

Why is Digital Business important at Infobip?

As a Digital Design Director, you will directly impact our company’s growth by developing the digital creative strategy and content to promote our brand on a global level cooperating closely with all the stakeholders and your marketing peers.

Digital Design Director at Infobip is driven by vision to:

Lead creative exploration and direction for the Infobip digital brand.
Craft the entire digital consumer marketing journey from ads that connect, to website imagery that inspires, to digital assets and landing pages that convert ad traffic into a customer.
Lead the digital design team for all things that a fast-growing company like ours needs every day.
Work with a highly cross-functional team of marketers, product leaders and business leaders, all working together to bring our ideas to life.
Helps to create messaging that connects with prospects and customers in new and innovative ways.
Brainstorm, design, execute and integrate new messaging and ad types that continues to power our growth.
Build digital conversion, designing the digital assets and landing pages that convert ad traffic into a customer. And you will have the opportunity to create other awesome stuff that makes our company grow.
Design new, disruptive ways for customers to connect with and transform their communications.

What you will get to do:

Define, develop and implement design methodology and creative strategic processes.
Think critically about the business and what is needed from a marketing and creative perspective to meet stated objectives and drive the business.
Receive and interpret creative and project briefs, solve problems and present ideas creatively and effectively.
Design and implement consistent project workflows and timelines, related to milestones and delivery.
Define and develop the UX strategy, staying up to date with industry trends and striving to innovate beyond these by engaging with the wider digital creative community.
Regularly update brand guidelines, templates and internal repository to empower everyone at Infobip to deliver all assets on brand.
Deliver pitches and presentations as the digital creative ambassador and evangelist.
Receive feedback from all levels of the organization and balance great design with meeting short deadlines.
Measure and monitor marketing and creative initiatives to determine performance and potential needs for course-correction.
Direct designers in the execution of creative concepts, including local and global campaigns, and be ultimately responsible for the delivery of the creative team project work.
Manage and mentor the team of digital designers with responsibility for their output and development.
Train new agencies, teams and new hires on brand guidelines and templates.

More about you:

Experience working as a Digital Design Director or similar position at a digital agency, advertising agency or an in-house team.
You have experience and understanding of the IT industry, while experience in the B2B segment is a plus.
You have digital experience and knowledge of digital design for Web, Responsive, Mobile and Marketing channels.
You have knowledge of UX design and CMS.
You are experienced in articulating conceptual and design decisions.
You are able to inspire and provide effective direction to creative teams.
You can understand what is required to execute strong creative ideas flawlessly.
Proven success in managing and leading in a rapidly changing environment.
Proven ability to solve unexpected challenges, break bottlenecks and challenge the status quo.
You possess general business analytical skills that allow you to quickly synthesize data at micro- and macro-level.
You have empathy and creative flexibility to adapt to the regional cultural differences of a global audience.
Experience in Mac OSX, Sketch, and Adobe CS apps or similar tools.

Why our employees choose us (and stay)?

Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2 and… Seriously, our clients are cool. Work with the world’s leading companies and impact how they communicate with their users!
Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow – Starting from the onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Impact conference in Croatia. We put the “global” in globalization.
Pay & Perks – Competitive salary, travel allowance, a team taking care of all the equipment you need, team buildings and other organized activities, company library, kitchen stocked with the usual suspects... Talk about a balanced lifestyle.