First Citizens Bank
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Senior User Experience Designer

  • Raleigh, North Carolina
  • Full-time

Our small but mighty in-house design department is looking for an experienced and ambitious Digital Designer. In addition to supporting the current website, we’re about to launch into a year-long website re-platform and redesign. We also help manage several partner platforms for digital banking, business banking, and online account opening.


As a Senior User Experience Designer, you will be given the opportunity to perform UX for digital experiences as a liaison between Program/Product Managers, IT, 3rd party vendors, and key internal stakeholders. Serve as a thought-leader and consultant for the business and lead all aspects of design and user testing for enhancements and projects that are small, medium or large in size and/or complexity while supporting those functions for large cross-functional or enterprise-wide initiatives. Assist team with strategy execution. Create and coordinate user test plans. Mentor other designers as needed.

Basic Qualifications:

​Bachelors Degree with 6 years of design/UX experience

or

High School Diploma with 10 years of design/UX experience


Additional Requirements:

​- Demonstrated critical thinking skills

- Effective conflict management skills

- Ability to quickly understand complex business issues and processes

- Strong communication skills (oral and written)

- Strong quantitative, analytical, and conceptual thinking skills

- Strong technical acumen

- Strong organization and time management skills

- Strong Interpersonal skills

- Experience in Microsoft Word, Excel, PowerPoint and Visio

- Experience in Adobe Creative Suite and Sketch


Other Preferred Qualifications:

​- Possesses an understanding of the internet, web application development and system design

- Experience with design research

- Experience working in the financial services industry

- Experience with usertesting.com

Posted 19 days ago Apply Now
First Citizens Bank
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