UI/UX Designer

Wanted: UI/UX Designer

We’re looking for a UI/UX Designer who understands and loves focusing on the customer. As importantly, we’re looking for someone that wants to be on a team that shows genuine care for each other. Put more plainly, we’re looking for a teammate.

About Backblaze:

Backblaze provides cloud storage that’s astonishingly easy to use and low cost. Our customers use our services so they can pursue dreams like curing cancer (genome mapping is data intensive), archiving the work of some of the greatest artists on the planet (learn more about how Austin City Limits uses B2), or simply sleeping well at night (anyone that’s spilled a cup of coffee on a laptop knows the relief that comes with complete, secure backups). We are entrusted with over 750 PBs of data from customers in more than 150 countries. From a storage standpoint, our platform is on the scale of Dropbox & Facebook.

More importantly, we’ve earned the trust and support of our customers. When we raised our prices, we got hundreds of tweets like this:

"Thanks for keeping your customers in mind, for running your service at a profit, and thanks for all of your openness - especially on the geeky stuff!"

-John Kelley @JohnHedge

https://twitter.com/JohnHedge/status/1095560559607668736

We’re proud (and humbled) to have such strong relationships with our customers that they root for our success.

More About The Opportunity:

Our customer base is diverse (from “consumer” to “SMB” to “Developer”) and our design approach represents our need to connect with a wide audience while maintaining a consistent brand identity.

Backblaze has 5 co-founders (all of whom are still working at Backblaze today). One of our founders, Casey, is the VP of Design. As our team and business has grown, one person simply cannot serve all of our needs. We have created the role of “UI/UX Designer” to be a dedicated member of the Marketing department, reporting to the VP of Marketing (Ahin). Casey will be focusing full time on our UX needs. As such, our Designer is empowered to enable the needs of the Marketing team.

The Ideal Candidate:

Is a designer who is ready to jump in at every stage of the creative process, from brainstorming fresh concepts to fine-tuning pixel perfect campaign assets. The ideal person understand how to work with internal “customers” (members of the Marketing team) to breathe life into our messaging and ensure a consistent brand experience.

The ideal candidate cares about quality, craft, and producing to fixed deadlines.

What you’ll be doing:

(25% of your time) Webpage design for A | B Testing: In conjunction with Marketing leads, create tests to optimize onsite conversion. The majority of your time will be spent working with business leads and our eCommerce Specialist to create and iterate web page designs.
(10% of your time) Webpage creation/ redesign for product launches, marketing campaigns, etc. The line between A|B testing and new page creation is often fuzzy (for test X, we need page Y… is that A|B testing, webpage creation, or both?). The key takeaway is that the majority of your time will be working on webpages
(15% of your time) Imagery selection and creation for blog posts.
(10% of your time) Case Study Layout for Print & Web.
(10% of your time) Trade show booth design. We exhibit at 3-4 trade shows per year.
(10% of your time) Creating illustrations for print and web

That all adds up to something like 80% of your time. We like to leave the balance open to pursue ideas and projects that “pop up”... and things often take longer than planned!

The qualities / background we’re looking for:

Outstanding portfolio. We love to see your work and all submissions are reviewed. We’re looking for someone with ~ 7 years of UI/UX experience.
Experience with industry standard design tools (Photoshop, Illustrator, InDesign, etc).
Creativity to generate multiple solutions to problems. The best designers work with the business leads to understand what the objective is and then collaborates on the best way to bring it to life.
Capable of juggling multiple projects simultaneously, staying organized, and meeting deadlines.
Ability to present your work to other members of the team and communicate conceptual ideas and detailed design rationale both verbally and visually. We are a collaborative team that asks everyone to have openness to take direction when it's given, and confidence to take the lead when it’s not.

If this all sounds like you:

Send us an email at jobscontact@backblaze.com. Please put “UI/UX Designer” in the subject line. In the email, include:

A link to your portfolio.
Your resume (either link or attachment).
Tell us a bit about why the role seems interesting to you. There is no min or max length, we’re just looking to understand what you’re looking for in your next opportunity.