Lead UX Designer
What is Knock?
Knock maximizes the marketing and sales performance of apartment buildings through industry-leading CRM and communications technology. Our platform delivers the experience today’s prospects and residents demand and the simplicity that leasing teams love, all while exceeding the integration and reporting expectations of owners and managers.
Knock has changed the game for multifamily property managers with the most user-friendly CRM in the industry. We have grown quickly over the last few years and have an ambitious pipeline of features planned that will continue to delight our customers and differentiate us from our competitors.
About the Role
As the UX Designer at Knock, you will be part of the product team designing software in order to meet our customers’ needs. We are looking for someone with a strong portfolio of successful UX and other technical projects, ideally with experience at a SaaS organization. You must be able to provide a link to an online portfolio of successful projects/work. If your portfolio is password protected, please provide password for access to review.
This is an opportunity to join a fast growing, venture backed company and establish best design practices and processes. Work with developers, marketers and end user clients to realize your design vision and launch best of breed products. This is a critical hire for which the impact will be widely appreciated across the organization.
Responsibilities
- Illustrate and communicate design solutions by creating user task flows, wireframes, prototypes, and high-fidelity mock-ups based on user needs.
- Collaborate with members of all teams within the organization, specifically product and engineering
- Drive the design review cycle, close on design requirements and achieve consensus
- Assist with user research, usability and A|B testing
- Regularly present your work to senior leaders for review and feedback
Experience Needed
- 5+ years professional experience as a UX Designer or similar role
- Solid understanding of user-centered design, visual design, and usability best practices
- Proficient with design software and fluent with design tools (Adobe CS, Sketch, InVision, Framer, etc.)
- Experience with Responsive and Adaptive design principles.
- Working knowledge of HTML, CSS and JavaScript
- Demonstrated history of acquiring and interpreting user data and research
- Shipped and maintained multiple products and features with an online portfolio that showcases this work and your process.
Core Competencies for Success
- Adaptability: Adapts quickly to change and easily considers new approaches.
- Attention to Detail: Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.
- Continuous Improvement (Business): Ensures work meets or exceeds standards and identifies and implements ways to make job tasks or processes more efficient.
- Leveraging Technology: Seeks out ways to employ technology to optimize organizational and individual performance.
- Planning and Prioritization: Plans and organizes work activities; manages several tasks at once.
- Results Orientation: Focuses on desired results and sets and achieves challenging goals.
Knock Benefits
- Health, Dental & Medical Insurance
- Paid Time Off & Paid Company Holidays
- Gym Membership at LA Fitness (across the street from the office!)
- Stock Options
- Public transit reimbursement, bike storage or parking near the office provided
- Equipment provided
- Team events
- Free Lunch Fridays!
At Knock we don’t discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome all types!
