UI/UX Designer

At ringDNA, we help customers champion the collective power of great conversationalists to deliver outstanding outcomes. We accomplish this by taking on complex challenges that apply design to the creation of new strategies, systems, and products.

It’s a big challenge that takes all types of people from diverse backgrounds and experiences with the shared belief that extraordinary people advance the human experience through design.

Our team is small, extremely nimble and we are known for creating impactful customer experiences. In this role as a UI/UX Designer you will have the unique opportunity to establish design internally, while externally changing the way customers connect, strengthen relationships and achieve success.

What you’ll do:

Collaborate daily across a cross-functional team that includes, leadership, sales, marketing, customer experience, and product
Ensure and champion the feasibility of a given design
Establish a design system across the entire ringDNA product experience and manage asset libraries for reusable, systematic design
Research and analyze industry UX/UI trends and competitor sites and strategies
Generate UX/UI explorations and bring those ideas to life from rapid prototyping to pixel-perfect, code-ready visual designs
Leverage data from customers and turn those user insights into actionable improvements and optimizations to their overall experience
Ensure all versions of project UX/UI documents are complete, current, and stored/archived appropriately
Plan and conduct cross-functional product strategy workshops to facilitate ideation, prioritization, and creation of UX related artifacts to help product scoping and delivery planning
Support Product Management and facilitate requirements, design, and implementation reviews
Work with other project stakeholders to deliver Information Architecture, User Journey Map and Wireframes for new product ideas
Work with cross-functional teams to iterate on and polish wireframes into high-fidelity UI for development
Planning and participating in ongoing usability testing and assessment

Who You Are

At least 2-4 years experience designing digital products and systems, not just websites
You’ve played a role in helping ship products either for a digital agency, startup or tech company
A portfolio of compelling design work that exhibits client experience and case studies; not just exploratory and personal projects
Bachelor's degree in an art or design discipline
Strong skills in product design and visual design (brand design is a plus)
Proficiency with software tools such as Sketch, Creative Suite, Zeplin, Invision, Figma or other prototyping tools
Expert at articulating the value of design through verbal and visual presentation skills
Ability to be a systems thinker that loves to solve complex problems through smart interaction design and engaging visual experiences
Nice to have: illustration, animation and front-end skills
Bonus points: experience in Enterprise SaaS

Who We Are

ringDNA offers an end-to-end suite of sales products to empower the human advantage in sales teams. Thousands of sales, support, and customer success professionals use ringDNA to dramatically increase productivity, discover AI insights for engaging in smarter conversations, and coach their team to success faster than ever before.

We are a dynamic, unrelenting company with the deeply rooted belief that great human conversations will continue to be the competitive advantage of leading companies. This belief is shared by our customers and our investors: Goldman Sachs Growth Equity, Bryant Stibel, and Palisades Growth Capital, who recently participated in our November 2018 series B funding round.

Our team is ambitious, curious, and customer-obsessed. We cultivate a results-oriented, continuous learning, and fun culture. Our office cultivates collaboration, camaraderie, and vibrant discussions every day.

As a result, ringDNA has received numerous employee rating awards. We were named as “one of the best places to work in Los Angeles” by both Comparably and BuiltInLA in 2018. The company has received 6 additional awards from Comparably, including #11 best CEO nationwide, was named to the “Hot 100” best privately held software companies by JMP Securities, and named “One of The Best Privately Owned Companies in America” by Entrepreneur magazine.