Senior Product Designer

  • San Francisco, CA
  • Full-time

People’s relationship with their money is deeply personal and complex. Everyday they make decisions based on their means, whether it’s to make a purchase or invest in their future. We use design to rethink what personal finance can do for these individuals. We build experiences that give them freedom, security, knowledge, and a better quality of life.

Design serves a vital role at Affirm: from building narratives through data to creating products that help people make important financial decisions. As designers you are responsible for crafting experiences that solve problems people struggle with everyday. We hold design to a higher standard than most. It’s more than a tactic to build great products. It’s a helping hand, a new opportunity, a vision for the future. For us, design reshapes that relationship people have with their money and allows us to engage with them on an emotional level.

This role is a Product Design position specifically for the Retail Design Team at Affirm. You will need to be customer/merchant focused and have a great understanding of UX strategy for real world shopping scenarios putting the consumer experience first. This role will challenge your design abilities to create omnichannel experiences that connect the ecommerce world with brick and mortar shopping behaviors. Our mission is to create new and exciting shopping experiences that give customers control and flexibility in their spending habits.

What you'll do

  • Work cross-functionally with Product, Analytics, and Engineering partners to represent the design team, facilitate design discussions, and give feedback in planning and product channels.
  • Collaborate closely with Product Management and Sr. Product Designers to design features in accordance with your team's roadmap.
  • Effectively manage your time and process to meet team deadlines.
  • Rapidly ideate and validate designs through sketches, prototypes, and testing.
  • Determine the information architecture and flows for your product features.
  • Create high-fidelity visuals and specifications for your final solutions.
  • Work closely with Engineering to ensure high-quality implementation and user experience.
  • Work closely with User Research to help synthesize and communicate research findings to inform business decisions and build even greater understanding of and empathy for our customers.
  • Solicit feedback early and often from your peers, including other product designers and teammates in your product team.
  • Participate in weekly design critiques with larger Product Design team.
  • Help maintain our design system with other product designers, and advocate for scalable design solutions.

What we're looking for

  • B.A/B.S. in Graphic Design, Human-Computer Interaction, Computer Science, or a related field/equivalent experience.
  • 5+ years experience in an individual contributor role, on a Product Design team.
  • An outstanding portfolio, showcasing a depth of knowledge in user experience, interaction, and visual/user interface design.
  • Experience in working and collaborating with diverse teams in a dynamic, rapid growth environment.
  • Experience successfully launching products within an eCommerce, Retail, FinTech or Paytech business
  • Experience in shipping high quality product experiences.
  • Experience partnering with Product Managers and Sr. Product Designers to execute on design deliverables.
  • Experience with prototyping as a means to explore and convey design solutions.
  • Experience in validating design decisions through user/usability research.
  • Experience with consumer products and a UX strategy that puts merchants and the customer first
  • Agency level attention to detail for presentation with outside merchants
  • Having a moral compass to always do what’s right for the customer even though sometimes that goes against the merchant wants or asks for

Affirm is reinventing credit to make it more honest and friendly. Started by PayPal co-founder Max Levchin, Affirm gives consumers the flexibility to buy now and make simple monthly payments. Unlike other credit options, Affirm offers transparent payment terms (no fees or compounding interest), and employs advanced technology to reach a broader consumer population.

Posted about 2 months ago Apply Now