Product Designer
THE ROLE
Design is one of Lever’s core competencies (we teach every employee design thinking principles during their first week) and as a Product Designer on the team, you’ll lead the way. We believe that bringing well-designed user experiences to the workplace will be the key to displacing the stale and broken status-quo of enterprise software. Built from the ground-up with user-centered design methodology and principles, Lever is the only hiring software that is mobilizing entire companies such as Netflix, Eventbrite, and Cirque du Soleil to effortlessly collaborate on hiring.
As a Product Designer, you will leverage your experience to tackle design challenges across the board. Understanding our users is core to our process, and we prioritize user testing and feedback with customers throughout the design process. We’re looking for a designer who cares about solving problems for users in close partnership with our engineering team.
THE OPPORTUNITY
We’re building a world-class, product-first organization and assembling the right team to begin scaling aggressively. This is an opportunity for someone who wants to be part of something impactful and transformative, and will play a critical role in driving Lever’s success. This is also the perfect fit for someone who craves leading design projects that range from feature improvements or additions to explorations with high ambiguity that demand innovation.
Our Design team is a small, but mighty, group of generalists who have a breadth of skill sets and experiences to learn from. The team is exceptionally collaborative, thoughtful, and passionate about user-centered design. You’ll work with this team to design based on principles and insights, joining our mission to help the world hire with conviction and connect talent to meaningful work. Learn more about us here.
THE SKILL SET
- Breadth of experience in the product development process, from problem definition to detailed UI and visual design
- Several years of experience collaborating with designers, PMs, engineers, and cross-functionally partnering with teams across the company
- Proficiency in iterating at low-fidelity with sketches and wireframes of workflows and in translating those into high-fidelity using tools like Sketch or Figma
- Ability to create prototypes at various fidelities and levels of interactivity
- Past experience designing digital products and systems and have helped shipped products, ideally in the SaaS/B2B space
- Clear communicator of design work and of rationale behind it that is backed up with user research or data
- Self starter who can work through ambiguity
WITHIN 3 MONTHS YOU'LL
- Attend and graduate from our company-wide onboarding Ramp Camp where you will learn about Lever’s values, business, and product
- Get to know the processes, tools, and systems the design team uses
- Have one-on-ones with members of design, engineering, and product teams to learn how design fits into the product-development process
- Participate in weekly design reviews and give feedback on other team members’ in-progress work
- Deeply understand our users and their needs through participating in user research. You’ll go on-site and talk directly with recruiters, coordinators, and hiring managers to learn about the challenges they face
- Learn about the customer journey by observing sales and customer success interactions. You’ll become familiar with the personas in the buying process and that use the product, and what their backgrounds and needs are
- Know every corner of our app. You’ll get a sense of our strengths and identify opportunities for improvement
- Design, launch, and measure the impact of an improvement to an existing feature. You’ll understand the current state of the functionality and the unmet need; explore ways to iterate and build on what is there; and converge on the best solution given what you’ve learned
WITHIN 6 MONTHS YOU'LL
- Research, design, and launch a product feature from start to end as the primary design owner. You will lead and execute the design phase and partner with product and engineering to ensure that the right MVP is built and launched.
- Collaborate with marketing to translate design insights into compelling product marketing in the form of naming, sales training, feature announcements, blog posts, etc.
- With product, report on the outcomes of one of your product launches to the product team. You will discuss how well goals and hypotheses were met, and what learnings to use in the next iteration.
- Mentor and coach team members to help develop design, professional, and interpersonal skills
WITHIN 12 MONTHS YOU'LL
- Own and drive the definition and design of a major R&D product initiative. Translate company vision and product strategy into high-confidence and innovative new product development
- Be able to advocate/defend the design view of what is right to others in the organization—even if it comes to conflict/disagreement with CEO—with professionalism, maturity, and a balanced, holistic view of any competing viewpoints
- Proactively identify and unblock knowledge sharing and communication challenges to unlock a scalable design organization
- Educate, mentor and train team members across the entire company on design methodology and philosophy
- Participate in the growth of the design team as a sourcer, recruiter, interviewer, and hiring manager. Help to refine how we find and evaluate the best talent to join our team
- Attend an external industry event where you will evangelize Lever’s product, mission, and design culture
